Impact &
Insight Toolkit
A new resource to help Arts Council England’s funded organisations to evaluate the impact of their work on the people who experience it
What is the
Impact & Insight Toolkit?
The Impact & Insight Toolkit provides arts and cultural organisations with a shared approach to evaluating their work. The Toolkit uses sets of metrics to explore what audiences, participants and peers think about a performance, exhibition or project. The resulting insights can be used to inform future practice, whilst helping to build a greater understanding of the cultural sector as a whole.
Understand people’s perceptions of your work and how this aligns with your creative intentions.
Inform and enrich the conversation between the Arts Council England and NPOs about the impact of funded work.
Create a large-scale data set that builds shared understanding of the value of cultural experiences.
Over 300
Registered NPOs
Join an ever-growing network of cultural sector peers in using this toolkit to evaluate your work in a clear and meaningful way.
Guidance and
Support
The Impact & Insight Toolkit comes with a full suite of support and best practice documents, training sessions and webinars. If you ever get stuck and can’t find the answer, our helpful team is on hand to offer assistance.
Arts and Culture
Insights
The Toolkit is a place to connect with peers and experts, to share knowledge, insights and best practice. If you have a story or case study that you would like to share, get in touch!
The Royal Albert Memorial Museum
Evaluating Criminal Ornamentation Yinka Shonibare MBE Curates the Arts Council Collection The Royal Albert Memorial Museum (RAMM) in Exeter is the first cultural organisation to use the new Impact & Insight Toolkit. It has used the toolkit to evaluate a new,...
Lakeland Arts
‘One event is interesting, after two or three you start to see a trend’- Jeanette Edgar, Lakeland Arts In theory at least, as with other big data applications, the more data points an organisation starts to generate over a given period, both in terms of the range of...
Royal Liverpool Philharmonic
A case study from the Royal Liverpool Philharmonic as a part of the Quality Metrics National Test in the UK. With very special thanks to Beth Wells at the Royal Liverpool Philharmonic for sharing her results and insight for this case study. Why did you sign up? We...
