Impact & Insight Toolkit

"The Toolkit is flexible and can help us meet our evaluation needs by starting small and building up its use."

"[The Toolkit has enabled us to generate] a more professional report based on the analysis of our visitor experiences and professional peers’ comments, which can be easily shared with our staff and Local Council."

"We have seen how [evaluation via the Toolkit is] manageable in scale, relatively easy to use, generates analytics and has the imprimatur and clout of Arts Council England, and we have really seen the benefit of using the feedback to drive the planning of our future exhibitions."

"I felt that [CWC team member] was really open and engaging, and that her reassurance to pass on other feedback was very genuine."

"Impact & Insight Toolkit has been tried and tested by NPOs and can be easily adapted to suit our Ambition & Quality reporting requirements."

"[We] feel empowered to understand how to use the data more effectively and get excited by the intricate detail we are given."

"We are learning that feedback is an opportunity for growth and should be embedded into future planning to ensure continued success of our work."

"I have been helped to identify areas of work which will demonstrate Ambition & Quality - and am encouraged to start to have a go!"

"The introduction of the Impact & Insight Toolkit has allowed us to explore a programme for collecting responses, which we have not had access to before."

"Data collected via the Toolkit has directly supported writing the final project evaluations for funding applications, as the producer can reflect on whether the objectives, outputs and outcomes have been achieved, and to what degree."

"The team is always really impressed with the visual element of the Insights Reports, and I honestly feel really proud when seeing our project in that format."

"[CWC team member] had some great ideas about how we can use it more, and realistic solutions and suggestions where the system may be a little limited."

"[CWC team member] was really helpful and also listened to my feedback on the platform."

"My good opinion of Culture Counts and the team was further strengthened."

"Being able to put all of our evaluations together and create one report/compare them against each other - such a time saver and new way of looking at data!"