The Impact & Insight Toolkit is a project run by Counting What Counts. We work with our partners, Culture Counts and Arts Council England, to provide evaluation tools to ACE funded organisations. Find out more about us, our commitments and meet the team.
A full suite of support and best practice documents, training sessions, case studies and more.
At CWC, we always welcome feedback about your experience of the Impact & Insight Toolkit. We encourage you to get in touch if you have suggestions for things you’d like…
We’re mixing things up with the Evaluation Lab. What is the background to this resource? Here at Counting What Counts, we have lots of knowledge, information and ideas about…
Does standardisation or customisation work best when evaluating your work? Which approach you take will depend on your aims for the evaluation. Introduction When designing surveys, there are three…
The completion of surveys can be influenced by various factors, including: the order of questions, question type, and question choice. Introduction Working with many people that are new to quality…
Updated April 2026 A change in season is the ideal time for reflection, and, with the new Financial Year upon us, there’s no better time to pause and take…