The Impact & Insight Toolkit is a project run by Counting What Counts. We work with our partners, Culture Counts and Arts Council England, to provide evaluation tools to ACE funded organisations. Find out more about us, our commitments and meet the team.
A full suite of support and best practice documents, training sessions, case studies and more.
At CWC, we always welcome feedback about your experience of the Impact & Insight Toolkit. We encourage you to get in touch if you have suggestions for things you’d like…
We’re mixing things up with the Evaluation Lab. What is the background to this resource? Here at Counting What Counts, we have lots of knowledge, information and ideas about…
How does the Impact & Insight Toolkit align with ACE’s Strategic Framework and what does that mean for you? ACE’s new Strategic Framework If, like us, you’ve spent some…
Does standardisation or customisation work best when evaluating your work? Which approach you take will depend on your aims for the evaluation. Introduction When designing surveys, there are three…
Capturing the perspectives of children and young people (CYP) is key to understanding how your CYP-focussed work is experienced. However, evaluating with children and young people brings specific challenges and…
Allow us to introduce the Thematic Analysis Tool, ensuring you get the most out of qualitative feedback. When you use the occasional ‘freetext’ question in your surveys, how do you…
Author: John Knell Happy 10th birthday to you and us. Celebrating a Decade of Co-Creation The Quality Metrics National Test (QMNT) was launched in 2015, with 150 National Portfolio…
In light of the launch of the Thematic Analysis tool available in the Reporting Dashboard, we decided that we need to address a few questions about our position around Artificial…
Update February 2026 – We are delighted to announce that the developments introduced in this blogpost have now been released to those participating in the Impact & Insight Toolkit project.…
When it comes to evaluation, there’s no one-size-fits-all approach, which is why the Impact & Insight Toolkit was designed to be flexible. But flexibility can sometimes bring uncertainty: Where should you…
Since opening up to National Lottery Project Grants in 2023, the Impact & Insight Toolkit has seen growing engagement from organisations keen to evaluate and reflect on their work. But…
We were fortunate enough to speak with 100 organisations (yes, exactly 100!) in the winter of 2024 as part of our consultations offer. Something we found that we were repeatedly…