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01.09.2026

Introducing some changes to our Toolkit offering

At CWC, we always welcome feedback about your experience of the Impact & Insight Toolkit. We encourage you to get in touch if you have suggestions for things you’d like

01.07.2026

Introducing the Evaluation Lab

We’re mixing things up with the Evaluation Lab.   What is the background to this resource? Here at Counting What Counts, we have lots of knowledge, information and ideas about

01.07.2026

The Toolkit and ACE's Strategic Framework

How does the Impact & Insight Toolkit align with ACE’s Strategic Framework and what does that mean for you?   ACE’s new Strategic Framework If, like us, you’ve spent some

24.12.2025

Unlock deeper insights with Thematic Analysis

Allow us to introduce the Thematic Analysis Tool, ensuring you get the most out of qualitative feedback. When you use the occasional ‘freetext’ question in your surveys, how do you

29.09.2025

AI and Us

In light of the launch of the Thematic Analysis tool available in the Reporting Dashboard, we decided that we need to address a few questions about our position around Artificial

28.07.2025

Why Working Backwards Works

When it comes to evaluation, there’s no one-size-fits-all approach, which is why the Impact & Insight Toolkit was designed to be flexible. But flexibility can sometimes bring uncertainty: Where should you

03.07.2025

Participation and Priorities: National Lottery Project Grants and the Toolkit

Since opening up to National Lottery Project Grants in 2023, the Impact & Insight Toolkit has seen growing engagement from organisations keen to evaluate and reflect on their work. But

28.05.2025

Why the ‘Move’ Feature Matters

We were fortunate enough to speak with 100 organisations (yes, exactly 100!) in the winter of 2024 as part of our consultations offer.  Something we found that we were repeatedly

26.03.2025

Connecting your Toolkit Data via an API

What is an API? Put simply, an Application Programming Interface (API) is like a bridge which connects different software.  By having this ‘bridge’ in place, data can be passed between

14.02.2025

Capturing The Social Pivot in Performing Arts

Author: John Knell   Outcome Measurement Since the Impact & Insight Toolkit’s inception in 2019, Counting What Counts (CWC) has been continually working with our project participants to co-create outcome

03.02.2025

Let's Consider the Effects of Deprivation within Evaluations Using the Impact & Insight Toolkit

The full report can be accessed here, and we recommend that you read it to obtain a detailed understanding of the research undertaken and the findings achieved.   Cultural organisations

04.12.2024

Reporting Dashboard 2.0!

This blogpost accompanies the launch of the new Reporting Dashboard for the Impact & Insight Toolkit (Toolkit), released December 2024. The dashboard has been developed by Counting What Counts, specifically