The Impact & Insight Toolkit is a project run by Counting What Counts. We work with our partners, Culture Counts and Arts Council England, to provide evaluation tools to ACE funded organisations. Find out more about us, our commitments and meet the team.
A full suite of support and best practice documents, training sessions, case studies and more.
What is an API? Put simply, an Application Programming Interface (API) is like a bridge which connects different software. By having this ‘bridge’ in place, data can be passed between…
The full report can be accessed here, and we recommend that you read it to obtain a detailed understanding of the research undertaken and the findings achieved. Cultural organisations…
This blogpost accompanies the launch of the new Reporting Dashboard for the Impact & Insight Toolkit (Toolkit), released December 2024. The dashboard has been developed by Counting What Counts, specifically…
The completion of surveys can be influenced by various factors, including: the order of questions, question type, and question choice. Introduction Working with many people that are new to quality…
In this blogpost, we’ll explore the importance of adding properties to your evaluations, how they enhance your data analysis, and how they contribute to answering key research questions in the…
We are pleased to announce that we have published a dataset of updated benchmarks for the Impact & Insight Toolkit dimensions on our website! This blogpost is about the benchmarks…
Does the survey delivery method affect results to dimension questions? Introduction The Impact & Insight Toolkit (Toolkit) approach to evaluation supports 4 delivery methods: Online (designed to be used…
Updated April 2025 This blogpost refers to the original Impact & Insight Toolkit Reporting Dashboard which was launched in October 2023. This dashboard and associated reports were replaced by the…
We’ve learned a tremendous amount over the past 4 years of delivering the first iteration of the Toolkit
We decided to work with a couple of our users to do a more in-depth analysis to help them better understand their data and to work together on a case study to demonstrate the value in consistent evaluation and thoughtful analysis.
Let's consider some examples of frameworks for mapping or measuring emotions, before introducing the framework that we have implemented.
The seemingly simple question of ‘how do you feel?’ is inextricably wrapped up in broader conversations about happiness and wellbeing.