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03.07.2025

Participation and Priorities: National Lottery Project Grants and the Toolkit

Since opening up to National Lottery Project Grants in 2023, the Impact & Insight Toolkit has seen growing engagement from organisations keen to evaluate and reflect on their work. But

28.05.2025

Why the ‘Move’ Feature Matters

We were fortunate enough to speak with 100 organisations (yes, exactly 100!) in the winter of 2024 as part of our consultations offer.  Something we found that we were repeatedly

26.03.2025

Connecting your Toolkit Data via an API

What is an API? Put simply, an Application Programming Interface (API) is like a bridge which connects different software.  By having this ‘bridge’ in place, data can be passed between

14.02.2025

Capturing The Social Pivot in Performing Arts

Author: John Knell   Outcome Measurement Since the Impact & Insight Toolkit’s inception in 2019, Counting What Counts (CWC) has been continually working with our project participants to co-create outcome

03.02.2025

Let's Consider the Effects of Deprivation within Evaluations Using the Impact & Insight Toolkit

The full report can be accessed here, and we recommend that you read it to obtain a detailed understanding of the research undertaken and the findings achieved.   Cultural organisations

04.12.2024

Reporting Dashboard 2.0!

This blogpost accompanies the launch of the new Reporting Dashboard for the Impact & Insight Toolkit (Toolkit), released December 2024. The dashboard has been developed by Counting What Counts, specifically

22.11.2024

Why Are Respondents Not Completing Your Survey?

The completion of surveys can be influenced by various factors, including: the order of questions, question type, and question choice.  Introduction Working with many people that are new to quality

21.08.2024

Benchmarks for your Dimension Results

We are pleased to announce that we have published a dataset of updated benchmarks for the Impact & Insight Toolkit dimensions on our website! This blogpost is about the benchmarks

19.07.2024

Culture Counts, Illuminate and an all-important Data Conversion Service

This blogpost considers the background to the development of the Culture Counts to Illuminate Conversion Service. It doesn’t provide information on how to use it. For that, please see the

09.07.2024

Why it isn’t a Case of Step 1, Step 2, Step 3…

Many Impact & Insight Toolkit users appreciate the flexibility of conducting quality evaluation with the Toolkit; however, there have been some questions about the consequences of this. One of the

15.05.2024

The Impact of Delivery Method on Results

Does the survey delivery method affect results to dimension questions?   Introduction The Impact & Insight Toolkit (Toolkit) approach to evaluation supports 4 delivery methods: Online (designed to be used

25.04.2024

Ambition and Quality, Peer Review, and the Toolkit

By investing in peer review, the receiving organisation will achieve a well-rounded understanding of how their work is perceived.   Ambition and Quality Investment Principle and Peer Review Peer review